Privacy Statement
PRIVACY POLICY AND TERMS OF USE
Effective Date: August 26, 2026
1. Introduction
The Organization respects the privacy of its members, registrants, sponsors, exhibitors, donors, website visitors, and other stakeholders. This Privacy Policy and Terms of Use explains how we collect, use, disclose, and safeguard personal information and payment-related information in connection with our programs, events, membership services, and website.
By using our website or services, you consent to the practices described in this Policy.
2. Information We Collect
Personal Information
We may collect:
· Name
· Company or employer name
· Job title
· Mailing address
· Email address
· Telephone number
· Membership information
· Event participation records
· Professional credentials
Payment Information
To process payments, registrations, sponsorships, memberships, and other transactions, we may collect:
· Billing information
· Transaction history
· Limited payment card information through approved payment processors
Payment card transactions are processed through secure third-party payment service providers. We do not intentionally store sensitive authentication data such as CVV/CVC codes, PINs, or full magnetic stripe data after authorization.
Website Data
We may automatically collect:
· IP address
· Browser information
· Device information
· Website usage information
· Cookies and analytics information
3. How We Use Information
We use information to:
· Administer memberships
· Process registrations, purchases, and payments
· Deliver conferences, meetings, webinars, and educational programs
· Communicate with members and registrants
· Manage sponsorships and exhibitor participation
· Process approved refunds
· Improve services and website functionality
· Comply with legal, regulatory, financial, and contractual obligations
4. Payment Card Security
The Organization is committed to protecting cardholder data.
We implement safeguards designed to support PCI DSS requirements, including:
· Use of secure payment processing providers.
· Limiting access to payment information on a need-to-know basis.
· Maintaining security measures designed to protect payment information from unauthorized access.
· Prohibiting storage of sensitive authentication data following authorization.
· Retaining payment-related records only as necessary for legitimate business, accounting, legal, or audit purposes.
5. Information Sharing
We do not sell personal information.
Information may be shared with:
· Payment processors
· Event management vendors
· Technology service providers
· Professional advisors
· Government authorities when legally required
All service providers are expected to maintain appropriate security safeguards.
6. Event Registration Information
Information collected through event registrations may be used to:
· Manage attendance
· Communicate event updates
· Process payments and refunds
· Track continuing education or certification participation
· Improve future programming
Attendee information may be shared with event partners only when disclosed in registration materials or consented to by the registrant.
7. Data Retention
Personal information will be retained only as long as necessary to:
· Provide services
· Maintain membership records
· Satisfy tax and accounting requirements
· Comply with legal obligations
Information no longer required will be securely destroyed or anonymized. PCI DSS requires organizations to limit retention and securely dispose of cardholder data when no longer needed.
8. Your Rights
Individuals may request:
· Access to personal information
· Correction of inaccurate information
· Updates to contact information
· Removal from marketing communications
Requests should be directed to the Organization's designated privacy contact.
9. Cookies and Analytics
Our website may use cookies and analytics technologies to:
· Improve website performance
· Enhance user experience
· Measure website usage
Users may disable cookies through browser settings, though portions of the website may function differently.
10. Privacy Contact
Questions regarding this Privacy Policy should be submitted to:
NALS of Greater St. Louis - Privacy Officer
Address: Rebecca Hedrick
c/o Thompson Coburn, LLP
One US Bank Pl.
St. Louis, MO 63101
Email: [email protected]
Phone: (314) 552-6000